Overview
LMCRIQ provides an AI-powered platform that helps hockey players create professional recruiting emails and improve communication with coaches. This Privacy Policy explains how LMCRIQ collects, uses, stores, and protects information when you use our website, account features, subscription services, and related tools.
Information we collect
Contact and account information, such as your name, email address, password or authentication details, and support communications.
Player and recruiting information you choose to provide, such as hockey background, goals, statistics, academic details, target programs, coach communication preferences, and other details used to generate recruiting emails.
Content you create or submit, including prompts, profile details, generated drafts, saved email history, edits, downloads, and related product activity.
Technical information, such as browser type, device information, IP address, approximate location derived from technical data, log data, pages viewed, and usage events.
Account information
When you create or use an LMCRIQ account, we collect the information needed to provide account access, maintain your profile, support saved content, prevent unauthorized use, and communicate with you about the service. You are responsible for keeping your login credentials secure and for ensuring the information you submit is accurate.
Payment information
LMCRIQ offers a $9.99 USD per month subscription. Payments are processed through PayPal. We do not store full payment card numbers or PayPal login credentials on our systems. Payment processors may provide us with limited billing information, such as transaction status, subscription status, billing email, plan details, and payment confirmation. Our payment wording is intended to remain flexible if LMCRIQ later supports additional processors such as Stripe.
How we use information
Provide, operate, personalize, and improve LMCRIQ.
Generate, save, and help edit recruiting emails and related communication materials.
Manage accounts, subscriptions, billing status, cancellations, and support requests.
Monitor service performance, troubleshoot issues, prevent fraud, enforce our terms, and protect users.
Send service-related messages, updates, and responses to support inquiries.
Cookies and similar technologies
LMCRIQ may use cookies, local storage, and similar technologies to keep users signed in, remember preferences, improve reliability, understand product usage, and protect the platform. You can learn more in our Cookie Policy.
Analytics
We may use analytics tools to understand aggregated usage patterns, page performance, feature engagement, and product reliability. Analytics information helps us improve LMCRIQ and is generally used in a way that does not directly identify individual users unless needed for security, troubleshooting, or account support.
Third-party services
LMCRIQ may rely on trusted third-party providers for hosting, authentication, analytics, payments, email delivery, customer support, security, and other operational services. These providers may process information only as needed to provide services to LMCRIQ and are subject to their own privacy and security obligations.
Data retention
We retain personal information for as long as reasonably necessary to provide LMCRIQ, maintain user accounts, support subscriptions, resolve disputes, comply with legal obligations, prevent abuse, and enforce our agreements. We may delete or anonymize information when it is no longer needed.
Data security
We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, or alteration. No online service can guarantee absolute security, and users should use strong passwords and keep account credentials confidential.
Children’s privacy
LMCRIQ is intended for users who are at least 13 years old. We do not knowingly collect personal information from children under 13. If we learn that information has been collected from a child under 13, we will take appropriate steps to delete it or obtain required consent where applicable.
Your rights and choices
You may request access to, correction of, or deletion of personal information associated with your account.
You may request help with account information, billing information, or support communications.
You may control cookies through your browser settings, although some features may not work without essential cookies.
You may cancel a paid subscription through the available account, checkout, or payment-provider flow.
Contact information
If you have questions about this Privacy Policy or how LMCRIQ handles personal information, contact us at lmcriq.support@gmail.com.
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